Discover Authentic Travel Experiences

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Terms of Service

Last Updated: January 2024

1. Agreement to Terms

By accessing and using True Value Trips services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Travel Services

True Value Trips provides travel planning, booking, and coordination services. We act as an intermediary between travelers and service providers including hotels, airlines, tour operators, and local guides.

3. Booking and Payment

All bookings require a deposit and are subject to availability. Full payment is typically required 30 days before departure. Prices are subject to change until booking is confirmed and payment is received.

4. Cancellation Policy

Cancellation terms vary by service provider and destination. Standard cancellation fees apply: 60+ days before departure (10% fee), 30-59 days (25% fee), 15-29 days (50% fee), less than 15 days (100% fee). Travel insurance is strongly recommended.

5. Liability Limitations

True Value Trips acts as an agent for service providers and is not liable for their actions, omissions, or failures. Our liability is limited to the cost of services booked through us. We recommend comprehensive travel insurance for all trips.

6. Travel Documentation

Travelers are responsible for obtaining valid passports, visas, and other required documentation. We provide guidance but cannot guarantee approval of visa applications or entry to any country.

7. Force Majeure

We are not liable for delays, cancellations, or changes due to circumstances beyond our control including weather, natural disasters, political instability, or pandemic-related restrictions.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0187.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly (name, contact details, travel preferences), automatically through our website (cookies, usage data), and from third parties (payment processors, travel partners).

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you, improve our services, comply with legal obligations, and send marketing communications (with your consent).

3. Information Sharing

We share information with travel service providers, payment processors, legal authorities when required, and business partners (with your consent). We never sell personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information including encryption, secure servers, access controls, and regular security audits. However, no method of transmission is 100% secure.

5. Your Rights

You have the right to access, correct, delete, or port your personal information. You can withdraw consent, object to processing, and file complaints with supervisory authorities.

6. Cookies and Tracking

We use cookies for website functionality, analytics, and marketing. You can control cookie preferences through your browser settings or our cookie consent tool.

7. International Transfers

Your information may be transferred to countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

8. Contact Us

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (212) 555-0187.

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including security, navigation, and form submission.

Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies: Remember your settings and preferences for future visits.

3. Third-Party Cookies

We may use third-party services that set their own cookies, including Google Analytics, social media platforms, and payment processors. These cookies are governed by the respective third parties' privacy policies.

4. Managing Cookies

You can control cookies through your browser settings or our cookie consent tool. Disabling certain cookies may affect website functionality and your user experience.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Retention periods vary by cookie type and purpose.

6. Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

7. Contact Information

For questions about our use of cookies, contact us at [email protected] or +1 (212) 555-0187.

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GDPR Compliance

Last Updated: January 2024

1. Our Commitment to GDPR

True Value Trips is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Legal Basis for Processing

We process personal data based on: Consent (marketing communications), Contract performance (travel services), Legal obligations (tax, regulatory requirements), and Legitimate interests (business operations, fraud prevention).

3. Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Correct inaccurate or incomplete data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in a portable format

Right to Object: Object to certain types of processing

Right to Withdraw Consent: Withdraw consent at any time

4. Data Protection Officer

Our Data Protection Officer oversees GDPR compliance and handles privacy-related inquiries. Contact: [email protected]

5. Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Travel booking data is typically retained for 7 years for legal and tax purposes.

6. International Transfers

When transferring data outside the EU/EEA, we ensure appropriate safeguards through adequacy decisions, standard contractual clauses, or other approved mechanisms.

7. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected] with proof of identity. We will respond within 30 days of receiving your request.

8. Complaints

You have the right to file a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.

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DMCA Policy

Last Updated: January 2024

1. DMCA Compliance

True Value Trips respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

2. Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide our DMCA Agent with the following information:

• Your physical or electronic signature

• Identification of the copyrighted work claimed to be infringed

• Identification of the infringing material and its location on our site

• Your contact information (address, phone, email)

• A statement of good faith belief that the use is not authorized

• A statement that the information is accurate and you are authorized to act

3. DMCA Agent Contact

Send DMCA notices to:

DMCA Agent - True Value Trips
425 Broadway, Suite 2100
New York, NY 10013, USA
Email: [email protected]
Phone: +1 (212) 555-0187

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification including your contact information, identification of removed content, and a statement of good faith belief that removal was erroneous.

5. Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers in accordance with our terms of service and applicable law.

6. False Claims

Making false DMCA claims may result in liability for damages, attorney fees, and other costs. Ensure your claim is accurate and made in good faith.

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Frequently Asked Questions

How do you offer such low prices?

We work directly with local partners, eliminate unnecessary middlemen, and leverage bulk booking discounts. Our efficient operations and digital-first approach allow us to pass savings directly to you.

Are your budget trips safe?

Absolutely. We personally vet all accommodations, transportation, and activities for safety standards. All our trips include comprehensive insurance options and 24/7 emergency support.

What's included in your tour packages?

Package inclusions vary by destination but typically include accommodations, transportation, guided activities, some meals, and local support. Each package clearly lists what's included and excluded.

Can you customize trips for special requirements?

Yes! We specialize in customizing trips for dietary restrictions, accessibility needs, special interests, and budget constraints. Contact us to discuss your specific requirements.

What happens if I need to cancel?

Cancellation policies vary by destination and timing. We strongly recommend travel insurance to protect your investment. Our team will help you understand all options if cancellation becomes necessary.

Do you provide travel insurance?

We partner with leading travel insurance providers to offer comprehensive coverage options. We can help you choose the right policy for your trip and travel style.

How far in advance should I book?

For best prices and availability, we recommend booking 2-3 months in advance. However, we often have last-minute deals available for flexible travelers.

What support do you provide during travel?

We provide 24/7 emergency support, local contact numbers, detailed itineraries, and assistance with any issues that arise during your trip.